Neurodiversity at work has moved from a specialist HR topic to something most UK employers now say they take seriously. What has not kept pace is the basic understanding underneath it. The word is used loosely, often incorrectly, and usually without anyone being clear about what an employer is actually required to do. This is the foundational version: what the term covers, why the published estimates disagree with each other, where the law genuinely sits and what changed when Acas intervened in March 2026.
The word has a precise meaning, and it is not the one most people use
Neurodiversity is the observation that human brains vary in how they process information, focus, communicate and handle sensory input. It is a property of a population, not of a person, in the same way that biodiversity describes an ecosystem rather than a single plant. Everybody is part of the neurodiversity of their team.
An individual, then, is not “neurodiverse”. An individual may be neurodivergent, meaning their brain works in a way that differs from what a particular workplace has quietly assumed to be standard. It sounds like a pedantic distinction and it is not. Calling a person neurodiverse frames the subject as something a minority has, which points every solution at fixing them. Describing a team as neurodiverse frames it as something the organisation is, which points the solutions at the environment instead. That is where they belong, and it is where they work.
The umbrella is also wider than most people assume. Ask a room and you will hear autism and ADHD. Both are included. So are dyslexia, dyspraxia, dyscalculia, Tourette’s and others, and a great many people fit more than one description at once.
Around 1 in 5 people may identify as having one or more neurodivergent identities. On a team of 10, that is likely to be two colleagues. CIPD, Neuroinclusion at work, updated February 2024
Why the estimates never quite agree
You will see 1 in 5 quoted almost everywhere, and you will also see 1 in 7. Both are defensible, and the difference is worth understanding before you put a figure in a board paper.
The CIPD, in its Neuroinclusion at work guide updated in February 2024, says that around 1 in 5 people may identify as having one or more neurodivergent identities. Acas puts the range at 15 to 20% of adults. Read together, 1 in 5 sits at the top of the accepted range rather than in the middle of it, and 1 in 7 is the conservative end of the same range. Neither figure is wrong. They are measuring slightly different things, with different methods, and the honest presentation is the range rather than a single confident number.
The more important caveat is the one the percentages hide. These are estimates of how many people are neurodivergent, not of how many have told their employer. Assessment waiting lists in the UK run to years, so a substantial number of people have no formal diagnosis at all. Plenty of others have one and have chosen, reasonably, to keep it to themselves. Any employer working only from its declared numbers is planning for a fraction of the actual population of its own workforce.
If your HR system says 2% of your workforce is neurodivergent, that tells you about your disclosure culture, not about your workforce. The gap between the two is usually the most useful thing an employer can look at.
Where the Equality Act actually sits
This is the part most often stated wrongly in both directions. Being neurodivergent is not automatically a disability in law, and neither is it automatically outside the law’s protection.
Under the Equality Act 2010, a person is disabled if they have a physical or mental impairment that has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. Many neurodivergent people meet that test and are therefore protected, which brings with it the employer’s duty to make reasonable adjustments. Some do not meet it. The assessment is about the effect on the individual, not about the label attached to them, which is why two people with the same diagnosis can sit on different sides of the line.
Two practical consequences follow. First, the duty to make reasonable adjustments can be triggered by what an employer knows or could reasonably be expected to know, so waiting to be formally told is a weak position rather than a safe one. Second, an adjustments process that only opens once someone produces a diagnosis will systematically miss most of the people it exists to serve, given how many have not been assessed.
The sensible reading is that the legal duty sets the floor, not the ceiling. Employers who work only to the floor spend a great deal of energy on individual cases they could have avoided by changing the environment once.
2026: the year the question shifted
For most of the last decade the conversation was about awareness. Employers were being asked whether they understood neurodiversity at all. Enough of them now say yes that the question has moved on, and in March 2026 Acas made the shift explicit, warning publicly that employers are failing to support neurodiversity at work and calling on them to do more.
That is the reframing worth noticing. The measure is no longer whether an organisation has a position on neurodiversity. It is whether the people who actually run the working day, the line managers, are equipped to do anything with it. A policy that never reaches the manager layer changes nothing about anyone’s Tuesday.
The evidence for the gap is easiest to see at the start of the employment relationship. The first fortnight in a job is the point of maximum unwritten rules and minimum context, which makes it the moment a mismatch does the most damage.
Just 12% of employers say their onboarding is designed with neurodivergent hires in mind. The moment of highest ambiguity is the one least often designed for. CIPD, 2024
What this means for an employer, concretely
None of the following requires a diagnosis, a budget or a new policy. They are the things that move the number, and they are ordered roughly by how much they change relative to the effort involved.
- Design the environment, not the exception. Every option you make normal, such as agendas in advance, written summaries, headphones or camera-off, is an option nobody has to request. Adjustments made once for everyone cost less than the same adjustment negotiated 40 times.
- Ask everyone how they work best. Asked of the whole team, the question requires nobody to disclose anything and still surfaces most of what you need to know.
- Stop treating diagnosis as the entry ticket. Given assessment waiting times, a process that starts with paperwork will miss most of the people it is meant to serve. Start with the barrier the person is describing.
- Fix onboarding first. It is the highest-ambiguity fortnight in the whole employment relationship and only 12% of employers have designed it with neurodivergent hires in mind. It is also the cheapest thing on this list to change.
- Bring the whole team along, not just the managers. Colleagues, not policies, make up the daily experience of working somewhere. Awareness across a team is what makes an adjustments process something people are willing to use.
If you want the practical detail behind the last point, our plain-English guide to neurodiversity at work is written for whole teams rather than for HR, and our post on reasonable adjustments for neurodivergent employees covers the specific changes most often worth making.
Adjustments processes, HR policies and manager training all assume a workplace where people feel able to raise something in the first place. That assumption is usually the weakest link in the chain, and shared understanding across a team is what strengthens it.
Give your whole team the same understanding
Our Neurodiversity Awareness session is built for the whole workforce, onsite or online, and covers what neurodiversity means, what it looks like at work and how colleagues can support each other in practice. Tailored to your organisation before delivery.
Enquire about Neurodiversity AwarenessThis article is general information for employers and people leaders. It is not legal advice on an employer’s duties under the Equality Act 2010, and it is not clinical or diagnostic guidance.